True North

A Smooth, Hassle-free Process from Start to Finish

1 Give Us Your Insurance Info

When you book, let us know you're going through insurance. We'll take your provider details and get the process started on our end before your appointment.

2 We Contact Your Provider

We reach out to your insurance company directly, confirm coverage, and get approval for the work. You don't need to make any additional calls.

3 The Work Gets Done

Once coverage is confirmed, we complete the repair or replacement as scheduled. No delays, no back and forth between you and your insurer.

4 No Surprise Costs

Most auto glass work is covered with no deductible. We'll be upfront with you before anything starts if there's anything you'd be responsible for.

What Sets Us Apart

Quality, Not Volume

We're locally owned and focused on long-term relationships, not high turnover. Every vehicle gets the same level of care.

Technicians Who Care

Our team is experienced, trained, and takes real pride in the work. That's been the standard here since 1988.

Three Locations, One Standard

Wharncliffe South, Downtown York Street, or Exeter. Same quality of work at every location, every time.

An Appointment Kept

We respect your time. When you book with us, we show up ready to do the work.

Everything You Can Expect

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Serving London Since 1988

Formerly Standard Auto Glass, we've been taking care of drivers across London, Exeter, and Southwestern Ontario for over 35 years.

OEM and OEE Glass Options

We install both Original Equipment Manufacturer and Original Equipment Equivalent glass, ensuring proper fit, correct safety ratings, and manufacturer compliance on every vehicle.

Province-Wide Warranty Coverage

As part of the Verified Auto Glass Pros network, our workmanship warranty extends across Ontario so you're covered wherever you travel.

Insurance Direct Billing

We work directly with all major Canadian insurance providers and handle the claims process on your behalf from start to finish.

Courtesy Rides and Vehicle Pick-Up

We offer courtesy rides and vehicle pick-up options at our locations so getting your glass taken care of doesn't have to interrupt your day.

ADAS Calibration On-Site

For vehicles equipped with cameras and safety sensors, we perform approved recalibration on-site after every windshield replacement.

Frequently asked questions

Does my insurance cover windshield repair with no deductible?

In most cases, yes. Comprehensive auto insurance in Canada typically covers windshield repair with no deductible. Coverage for full replacements varies by policy. We'll help you confirm what you're entitled to before any work begins.

Which insurance providers do you work with directly?

We work with all major Canadian insurance providers. If you're not sure whether yours is on the list, just ask when you call and we'll confirm right away.

What information do I need to provide when I book?

Your insurance provider name, policy number, and vehicle details are all we need to get started. We handle the rest.

What if my claim gets denied?

We'll let you know before we proceed and walk you through your options. We won't start work you weren't expecting to pay for.